Trend Micro established its EMEA Operations Centre in Cork in 2003 with a start-up team of ~30, and now employs approximately 250 people across the following functions: Centralised Sales, Technical Support, Customer Operations, Information Services, Financial Services, Human Resources and Corporate Social Responsibility.
With the cybersecurity sector literally smoking-hot right now, and Change one of Trend’s core values, the strategic aim of the Ops Centre is the continual pursuit of excellence and innovation to empower Trend’s global mission at EMEA level. All of our functions are positively-transforming on an ongoing basis.
With 7 different functions, more than 20 nationalities and a similar number of languages under one roof, working life here is certainly never dull! Through organisational focuses like communications, learning & development, corporate social responsibility etc., we are very much an aligned and united group though, not to mention a social bunch too!
Roles for which we frequently recruit include:
Sales & Marketing: Inside Regional Account Managers (iRAM), Inside Channel Account Managers (iCAM), Renewals Sales Managers (RSM), Sales Engineers (SE), SMB Marketing and eCommerce/Web
Technical Support: Customer Service Engineers (CSE), Customer Technology Specialists (CTS), Threat Research Engineers (RTL), Critical Account Specialists and Technical Training/QA Specialists
Customer Operations: Customer Service, Data Management, Service Delivery
Please also keep an eye for other exciting roles that periodically arise in IS, Finance, HR and CSR. We are always interested in hearing from potential “future Trenders” regarding all of our roles too.
David Barry, Senior Manager – HR